Support

 

Consultants can be very valuable assisting an institution that can't sacrifice their in house resources for a temporary project. Why struggle implementing a cumbersome solution? Don't waste valuable time becoming an expert in technology or software, let us assist you so you can focus on supporting and performing research.

Support can be provided on an annual basis, in small blocks of hours, or on a call by call basis. The annual support agreement allows for a much lower hourly rate and a guarantee that should you exceed the estimated support hours for any give year your rate will not increase.

Consulting can be performed remotely, on site, or a combination of both. We will help limit your cost while providing the best possible solution. We will work together to develop the right balance for you.

We pride ourselves on customer satisfaction and consider ourselves part of the research community. We will help you with all of your questions, even if they are not directly related to our products and services.