Professional Services

MŌDERAS: The Services you Want!

 

Implementation: MŌDERAS utilizes a "rapid application development" methodology in our implementation process. This unique approach of engaging your staff in short bursts of effort will limit the burden on your team, speed up the process of delivery and ensure the best possible end results. MŌDERAS understands that our success is dependent on your success; we focus on providing solutions that meet and exceed your needs by applying our unparalleled experience.  Let us help you navigate the process of integrating FastTrak into your office by creating solutions that work the way you do.  Leverage staff that has been through the rigors of implementing research administration solutions. Let our experience improve yours and help you achieve a successful and speedy conclusion to your goal of implementing your chosen solution.

Support: The MŌDERAS team consists of research administrators, project managers, business analysts, database administrators, and developers all with strong backgrounds in research administration.  This blend of skills puts us in the ideal position to drive your success by answering questions, solving issues, and assisting in troubleshooting any gaps that may occur.  We support you in adopting FastTrak as a complete eRA solution from standard system configuration to customizations.  We offer on-going support through various channels such as phone, internet, chat, and email to ensure your success. We are here when you are up against a submission deadline to help make sure your proposal is submitted on time.

Hosting: Drive down your total cost of ownership while simultaneously achieving more control, by hosting your eRA solution with MŌDERAS.  The advantages of hosting your eRA solution include dedicated personnel to manage your system and apply necessary upgrades and patches, hardware, software with sustainability up time guarantees, and system redundancy with disaster recovery as desired. Hosting also allows your users to effortlessly access your eRA solutions from any browser anywhere in the world.

Training: MŌDERAS has a multitude of means to get you the training you need.  Partake in our specialized Boot Camps, our one-on-one training seminars, online webinars, or simply download our free white papers.  Whether it's to help you learn critical skills, develop better processes, or to enhance your knowledge and expertise, MŌDERAS can provide you with the training you need to be successful in all that you do.

Click here to download our Products and Services brochure or post this into your web browser www.moderas.org/brochure.